Our own Christopher Parsons recently connected with Evan Troxel of TRXL Podcast and Randall Stevens of AVAIL for a deep dive into the Synthesis intranet platform and the roadmap for the integration of AI into Synthesis Next Generation Search and AI-Generated Video Transcriptions.
Christopher, Evan, and Randall also talked about the future of AI's impact on firmwide knowledge capture and improved search relevance. And finally, we got a sneak peek into the development of AEC-specific language models through Knowledge Architecture’s Community AI program.
It was really fun to talk through the journey and lessons learned along the way and we're really grateful to Evan and Randall for the opportunity.
If you are curious to learn about how major software projects are designed and managed and/or how AEC firms can take advantage of AI to improve their knowledge management programs — this episode of the Confluence Podcast is for you!
BEHIND THE SCENES | Building Our AEC-Specific Video Transcription Model
Over the last several months we've been building Version 1 of our AEC-specific video transcription model for Synthesis native videos, the first project in our Community AI program. Last week, after several rounds of internal alpha testing, we released this model to a limited number of clients as part of the Synthesis Video 2 beta.
We created this Behind the Scenes video to explain how:
Video captions + transcripts will provide accessibility, search, and ultimately LMS benefits to Synthesis users.
Knowledge Architecture’s AEC-specific video transcription model performs compared to the generic video transcription model from Microsoft. (Hint — quite well!)
Our step-by-step process for building and testing the AEC-specific video transcription model works.
We protect confidentiality and intellectual property through de-identification and data masking.
Terms and sentences we have extracted from firms participating in our Community AI program to train our model have been highly valuable.
We hope this video leaves you feeling more knowledgeable and excited about Knowledge Architecture’s approach to AI and our Community AI program.
Please feel free to reach out with any questions.
INTRANET TOUR | Connecting Quality and Knowledge Management at DPS
Featured Guests
Tim Veltkamp, Director of Quality Management
Gregor Wells, Director of Information Technology
Summary
We’re excited to share this Deep Dive webinar exploring the connection between quality management and knowledge management at DPS.
Read moreIntroducing our aec360 + Synthesis Integration
Our new Synthesis-aec360 integration helps AEC firms make employee, project, knowledge sharing and opportunity information from aec360 available across the firm using Synthesis.
Read moreINTRANET TOUR | Building Community @ Parkhill—An Adventure in Communication and Culture Growth
Featured Guests
Kristen West, Knowledge Coordinator
Fanchon Henneberger, Learning & Development Manager
Summary
We’re excited to share this Intranet Tour of RED, Parkhill’s Synthesis 6 intranet. Our tour guides will be Kristen West, Knowledge Coordinator and Fanchon Henneberger, Learning & Development Manager.
Read moreSYNTHESIS AI UPDATE | AEC-Specific Video Transcription Model Milestone
We've been building an AEC-specific AI model for video transcriptions for the last several months. We ran the first benchmarking of the first generation of this model yesterday against a baseline transcription model from Microsoft Azure.
One of the areas the KA-built AEC-specific model really shines so far is acronyms and product names, and I've shared some of the highlights in the attached images.
We've partnered with our clients to build this model (and we have another on the way) through our Community AI program, an opt-in program that will empower Knowledge Architecture to create AEC-specific AI Infrastructure by training AI models on client content for the mutual benefit of participating firms, while also protecting confidentiality and intellectual property.
Once released into a public beta in June as part of our Synthesis Video 2 update, the AEC-specific video transcription model should help our clients make videos both more accessible and searchable on their intranets, as well as save our intranet champions hours and hours of editing video captions.
We're really excited to share this milestone progress update with all of you and will keep you posted as we approach public beta.
To learn more about our product roadmap, including Community AI, Synthesis Video 2, Next Generation Search, and Synthesis LMS, please visit our roadmap page.
INTRANET TOUR | Putting Users First @ Shepley Bulfinch
Featured Guest
Jess Purcell, Design Technology Manager
Summary
We’re excited to share this intranet Tour of Finch, Shepley Bulfinch’s Synthesis 6 intranet. Our tour guide will be Jess Purcell, Design Technology Manager.
Read moreKA CONNECT 2024 | Speakers + Program
We’ve designed KA Connect 2024, our annual knowledge management conference for the AEC industry, to be “half conference, half camp,” with general sessions in the mornings, and a choose your own adventure program composed of roundtables, intranet tours, unconference hangouts, outdoor activities, and plenty of unstructured time to connect, reflect, and recharge in the afternoons.
Our program will focus on sharing strategies and best practices for using knowledge management, internal communications, learning + development, and intranet programs to help your AEC firm evolve and grow.
We're excited to announce our general session speakers today:
The Revolution of Knowledge Management at Turner Fleischer
Ellen Bensky, Partner, CEO and CFO, Turner Fleischer Architects
Behind the Scenes of ELEVATE: KTGY’s Professional Development Program
John Robison, COO, KTGY
Designing a Successful Hybrid Practice
Jim Chambers, VP, Practice Management, Shepley Bulfinch
Jim Martin, VP, CIO, Shepley Bulfinch
Knowledge Management: The Secret to Unlocking Sustainable Design
Corey Squire, Sustainability Director, Bora Architecture & Interiors
Lessons in Growth: Maintaining Authenticity in Design & Culture at Olson Kundig
Marlene Chen, Principal / Owner, COO, Olson Kundig
The Impact of Knowledge Management on a Growing and Evolving Page
John Clegg, Chief Design Innovation Officer, Senior Principal, Page
John Gloetzner, Chief Marketing Officer, Senior Principal, Page
Early Bird Registration Ends May 3rd
Take advantage of early registration pricing through May 3rd!
CONCEPT DESIGN | Synthesis LMS Version 1
For years our clients have been using Synthesis intranets to support Learning + Development programs by building “LMS light” solutions using intranet pages, posts, video libraries, and guides.
We are now advancing beyond “LMS light” solutions by adding new capabilities to Synthesis such as courses, learning paths, assignments, and transcripts, as well as the proper reporting and analytics functionality to help your firm track the progress of your learners and monitor the health of your Learning + Development programs.
This concept video is the next step in our journey toward co-creating a unique and compelling LMS offering with our community that is both AEC-specific and deeply integrated into Synthesis.
Watch this video to learn about our vision for Synthesis LMS, the scope for Synthesis LMS Version 1, release timing, and advice on what you can do now to prepare for Synthesis LMS.
Read moreRECORDING | Secrets of Great Internal Marketers
This SMPS Learning Lab webinar explores internal marketing initiatives that have moved the dial for three Knowledge Architecture clients: MBH Architects, GMB Architecture + Engineering, and Page.
Read moreNEW ENHANCEMENTS to Search, Directories, and Libraries
We’re pleased to announce the upcoming release of new enhancements to Search, Directories, and Libraries.
At a high-level, here’s what’s in the update:
Improved Employee + Contact Name Search. We created a Global Name Synonym Catalog and enabled Fuzzy Search to help improve findability of employees and contacts. For example, if you search “jeff” we’ll now find “geoff” and “jeffrey,” and if you search on “diana” we’ll also find “diane” and “dina.”
Configurable Search Scopes for Directories + Libraries. You can now choose between Basic Search and Full Search scopes to create the search experience which is better for your firm. For example, the Basic Search option will streamline your Employee Directory search scope to Employee Names. Basic Search will also streamline your Project Directory search scope to Project Names, Project Numbers, and Client Names. The Full Search option will search all fields. Once the update is pushed out, your Directories will automatically be switched to Basic Search (you can easily switch them back to Full Search) and your Libraries will continue using Full Search.
Additional Sorting Options for Filters + Groups in Directories + Libraries. You will now be able to configure filters to sort alphabetically in Directories and Libraries. For custom dropdown fields, you’ll be able to configure filters to use the sort order of the dropdown values. In addition, you’ll be able to use the sort order of custom dropdown fields to order your groups.
We will deploy this update after the close of business on Friday, March 15th.
Enjoy!
Best,
Chris
What’s on the Synthesis Roadmap?
Learn more about new Synthesis features in development, in design, and planned for the future, as well as submit product ideas on our interactive product roadmap.
SYNTHESIS AI ROADMAP | Next Generation Search, Video Captions, and Community AI
Knowledge Architecture has been working on two major AI projects for the last six months — Next Generation Search and Video Captioning.
At the same time, we have been developing an opt-in program called Community AI to create AEC-specific AI Infrastructure by training AI models on client content for the mutual benefit of participating firms.
We’re super excited about what we’re building and we hope you are too.
AI-Powered Enterprise Search for AEC Firms
Next Generation Search will bring AI-powered Enterprise Search to Synthesis.
In this video, we share our approach to both AI and Enterprise Search, including:
AI-Generated Search Summaries
Three Challenges with End-User Facing Large Language Models (LLMs)
Benefits of Retrieval-Augmented Generation (RAG)
Vector Search Basics
Benefits of Combining Keyword Search with Vector Search
Community AI Program Overview
Why We’re Building an AEC-Specific Embeddings Model
Enterprise Search Roadmap
Next Steps + Timeline for Public Beta
AI-Generated + AEC-Specific Video Captions
We’ll be releasing an update this spring that will add AI-generated captions, transcripts, and chapters, along with several other enhancements to Synthesis Native Video.
In this video, we go behind the scenes into:
Our AI-Powered Video Captioning Infrastructure
Community AI Program Overview
Benefits of our AEC-Specific Video Transcription Model
Next Steps + Release Timing
Introducing Our Community AI Program
Community AI is an opt-in program that will empower Knowledge Architecture to create AEC-specific AI Infrastructure by training AI models on client content for the mutual benefit of participating firms, while also protecting confidentiality and intellectual property.
In the pursuit of researching two use cases for AI — Next Generation Search and Video Captions — we discovered a unique opportunity to work with our AEC client community to achieve more relevant search results and better captioning.
Thus, Community AI was born.
DESIGN INSPIRATION GALLERY | New Additions
Looking for intranet inspiration? We have some new additions to our Design Inspiration Gallery.
You can now explore examples in three new resource categories — Onboarding and Intranet 101.
PODCAST | Overhauling Knowledge Architecture’s Synthesis v6
Our own Christopher Parsons recently connected with Evan Troxel of TRXL Podcast and Randall Stevens of AVAIL to go behind the scenes of our transition to Synthesis 6, the story of building Knowledge Architecture, and a high-level overview of knowledge management and intranets in the AEC industry
It was really fun to talk through the journey and lessons learned along the way and we're really grateful to Evan and Randall for the opportunity.
If you are curious to learn about how major software projects are designed and managed and/or how AEC firms can make the best use of their knowledge, then this episode of the Confluence Podcast is for you!
SYNTHESIS SPOTLIGHT | Capturing Knowledge at DLR Group
Featured Guests
Stefanie Henderson, Internal Communications Leader
Colby Dietz, Knowledge Manager
Summary
We’re excited to share this Synthesis Spotlight on Square1, DLR Group’s Synthesis 6 intranet. Our guides will be Colby Dietz, Knowledge Manager, and Stefanie Henderson, Internal Communications Leader.
Read moreIDEA LAB | Next Generation Search
We're excited to announce that the Next Generation Search Idea Lab is now open for submissions.
We have been conducting R+D to determine the best ways to incorporate recent technology advances, including generative AI, semantic/vector-based search, natural language processing, and conversational chat into Synthesis Search.
In addition to incorporating new technology, we’re also investigating ways to improve our traditional keyword search, and exploring additional search integrations.
In short, we’d love to include your ideas and feedback as we strategize on how to take Synthesis Search to the next level.
We’re looking forward to hearing from you!
Read moreINTRANET TOUR | Highlights from MBH's Transition to Synthesis 6
Featured Guests
Hillary Thompson, Director of Brand Communications
Summary
We’re excited to share this interactive tour of Archie, MBH’s Synthesis 6 intranet. Our tour guide will be Hillary Thompson, Director of Brand Communications.
Read moreIntroducing Synthesis Responsive
We’re excited to announce Synthesis Responsive is now available in all Synthesis 6 environments. The release of Synthesis Responsive means all end user facing content and tools are fully available on mobile phones and tablets, as well as desktop and laptop screens of all sizes.
You can access Synthesis 6 on a phone or tablet using the same URL you are currently using on your desktop or laptop.
Enjoy!
DESIGN INSPIRATION GALLERY | New Additions
Looking for intranet inspiration? We have some new additions to our Design Inspiration Gallery.
You can now explore examples in three new resource categories—Office Resources, Practice Areas, and Launch Videos.
INTRANET TOUR | Highlights from Primera's Transition to Synthesis 6
Featured Guests
Matt Dvorak, Senior Vice President, Marketing + Communications
Nick Sternowski, Director of Operations
Summary
We’re excited to share this tour of Alma, Primera’s Synthesis 6 intranet. Your tour guide will be Matt Dvorak, Senior Vice President, Marketing & Communications, and Nick Sternowski, Director of Operations.
Read more